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Development Centres

Developing Focused, Motivated People

How do you know your people are match fit?

The answer lies in Development Centres which are regarded as the most objective, fair and challenging method of identifying how well someone is performing, whilst at the same time identifying their strengths and potential.

It is very rare during a busy working life that managers are given the opportunity to take stock of themselves and review their performance. The Development Centre approach provides an independent and objectively assessed event based on work performance criteria, where individuals are encouraged to diagnose their development needs by participating in a series of exercises, ability tests and psychometric assessments, supported by feedback from trained observers / assessors.

Although it can be seen as a challenging experience, the purpose is always to help managers maximise their strengths, minimise their weaknesses and identify hidden potential.

Benefits and reasons for having development centres

Match your existing employees' knowledge and skills to the changing needs of your customers and your business

Identify individual strengths and development needs in relation to key competencies

Encourage individuals to reflect on their own specific development needs

Demonstrate commitment to development of staff whilst keeping a clear focus on behaviours, knowledge and skills required by the organisation

Development centres should be part of a continuous learning and development culture

Development centre outputs should complement and support other continuous development activities, e.g. outputs from regular one to ones, performance reviews, career development discussions etc

Development centres are a cost-effective solution to identifying development requirements for both the individual and the organisation

Raise your game and that of your employees

Development Centre Design

Development Centres are specifically designed to meet organisational, cultural and operational needs based on the essential skills, knowledge and behaviours required to achieve personal and organisational goals. The outputs confirm that there is the best possible match between the needs and values of your organisation and those of your people.

Typically, individuals are taken through a series of exercises, simulations and business scenarios. The outputs from these activities are analysed against agreed criteria and performance requirements and are fed back to the individuals by skilled, trained assessors. Participants receive development feedback throughout the event, culminating in a full feedback session at the end.

Assessment is usually line-independent and objective. Individuals at the development centre are observed by trained assessors who normally have no prior knowledge of them, thus ensuring performance observed, what is seen and heard, is interpreted and measured against required competence criteria.

We offer a range of flexible tools and services, including recognised industry standard psychometric questionnaires and ability tests which complement our exercises and give a rounded picture of the individual.

Development Centres can include:

  • In-tray exercises, simulations, business scenarios
  • Written reports
  • One to one role play
  • Group / team exercises
  • Psychometric ability tests and personality questionnaires
  • Development feedback throughout the event

Development Centres designed and implemented for:

  • Career development
  • Graduate development
  • Management development
  • Succession planning, ongoing development

Development Centre Services include:

  • Designing appropriate and relevant Development Centre exercises, simulations and business scenarios
  • Planning and implementing Development Centre programmes
  • Analysing outputs of Development Centres, providing clients with advice to enable them to make an objective decision re individual and organisational development requirements
  • Psychometric assessment / ability testing

Development Centre Skills Training Courses include:

  • Assessor / Observer skills training - 2 days
  • Managing a Development Centre - 1 day
  • Feedback skills training - 1 day

Related Services include:

  • Undertaking job & performance analysis
  • Identifying job specific and critical criteria - competency framework design
  • Producing job specifications
  • Planning and implementing the logistics for running a development centre

Quote - "Having attended a Development Centre (DC) as a participant, and receiving feedback on my performance I was given the opportunity to return as an Observer/Assessor.

I can highly recommend both the Centre approach and the observer training. As an operational line manager I have been able to transfer the learning and the skills I gained back to the workplace to the benefit of both myself and my team"

Operational Line Manager

  click here for more details on Development Programmes

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