Clients

As part of a group of professional organisational development consultants, trainers and programme designers, our range of expertise and operational experience within major global corporations is extensive, including Banking, Insurance, Telecommunications, Local and National Government.

Our aim is to work in partnership with our clients to ensure their investment provides a return for their organisation, their employees and their customers.

Our Clients have included:

Examples of work undertaken for clients

We have a reputation for innovative programme design and a successful track record of developing and managing sustainable culture change within small to medium enterprises and large organisations. These benefits are achieved by working with operational & HR managers and their teams to ensure delivery of outstanding added value beyond the Programmes. Programmes we have designed and implemented included:-

Example 1 New Dimensions / New Era

New Dimensions / New Era is one of the largest care companies in England , supporting adults with learning difficulties.

Selection Solutions designed and implemented the following:

• Competency framework for support workers and managers
• Development centres aimed at support workers with the objective of identifying development needs as part of the initial stage of a development programme
• Recruitment and Selection Toolkit. A comprehensive, in-depth guide to tools and techniques, covering all aspects of recruitment and selection and aimed at everyone involved in selecting people.
• Recruitment handbook titled "How to Involve Me in the Recruitment Process" This innovative 'how to' book was specifically designed to be used by support workers and the people they support allowing people with learning difficulties to be fully involved in the recruitment process.
• Train the Trainer Courses

Example 2 A Global Telecommunications Company

Commissioned assignments included:

Assessment Centres to

• fast track individuals on to a Senior Manager development programme
• identify and select senior team leaders for Customer Service
• identify first-line Customer Service Unit team leaders
• recruit Graduates

Assessor training to facilitate at assessment and development centres

Recruitment & Selection Training

Development Centres for:

• 2200 first and second-line managers
• 800 Network managers from board level to first line managers

Development Programmes for:

• Senior Leadership and Management Development Programmes for Customer Service
• An NVQ programme for assessors, verifiers and customer service professionals
• Building High Performance Teams using the 'outdoor classroom' environment
• The Development Xpress programme, the first of its kind in Europe, which brought training & development to over 12,000 staff from Orkney to Plymouth , using six space-age trucks

Training courses which included:

• Creative Problem Solving, Personal Effectiveness, Effective Communication, Coaching

Example 3 U.K. Energy Company

Commissioned assignments included:

A. Team Leader programme - won on value for money and quality.

The programme covered:

1. Leadership
2. Practical Recruitment
3. Creative & Practical Problem Solving
4. Managing Discipline & Grievance
5. Effective Meetings & Team Briefings
6. Managing & Controlling Absence

The success of the programme led to us designing and delivering:

B. Graduate Recruitment Assessment Centres

C. An engineering Graduate Development Programme which included:

D. A programme for potential managers entitled the "Leadership Ladder"

E. Other courses for various divisions included

1. Personal Effectiveness in a Changing Environment
2. Leading and Managing Projects
3. Coaching and Mentoring for middle & senior managers
4. Recruitment & Selection Interviewing

 click here for more details on Recruitment and Selection

 click here for more details on Assessment Centres

 click here for more details on Development Centres

 click here for more details on Development Programmes

I want to know more >> Click Here

Make a difference to your organisation by developing management & team potential.